If you’re attending the show at U.S. Bank Stadium in Minneapolis, MN check out this FAQ that covers how to get to the venue, what you can and cannot bring in and more to ensure you have the best experience.
IMPORTANT: PLEASE BE ADVISED THAT THERE WILL BE ELEVATED SECURITY MEASURES IN PLACE FOR THIS EVENT INCLUDING NFL CLEAR BAG POLICY. PLEASE CAREFULLY CHECK THE LIST OF PROHIBITED ITEMS AND ARRIVE VERY EARLY TO ALLOW EXTRA TIME FOR SCREENING.
How is the best way to get to U.S. Bank Stadium?
We strongly recommend public transportation, taxi or ride share.
Transportation information to and from U.S. Bank Stadium can be found here: http://www.usbankstadium.com/about-the-stadium/transportation/
The taxicab stand is located on the east side of Park Avenue S, between 5th Street S and 6th Street S. The Taxicab stand is operated throughout the entire event and remains open up to one hour after the event’s conclusion. While U.S. Bank Stadium makes every effort to reduce wait times at the stand, wait periods may vary subject to local taxi volume.The Uber Pick Up and Drop Off is located on 10th Avenue S between 6th Street S and 7th Street S.
U.S. Bank Stadium is located at 401 Chicago Avenue S, Minneapolis, MN 55415.
U.S. Bank Stadium does not currently own any parking spots. Between the stadium and Hennepin Avenue (20 minute walk zone), there are six parking ramps and/or surface lots that are accessible for all guests to park in with over 20,000 spaces. When driving to the stadium, we encourage all guests to not circulate around the stadium looking for parking, but instead stay in the area you exited the highway to park.
Drop Off/Pick Up Information
Specific drop off and pick up locations are as follows: Uber, Lyft (located on 10th Avenue S), ADA Drop Off (10th Avenue S), charter bus parking (7th Street) and Taxi Cab pick up/drop off (Park Avenue).
U.S. Bank Stadium encourages guests to utilize bicycle transportation when visiting the stadium. Bike racks can be found along the exterior of the stadium in the North East, North West, and South West sides for you to park and lock your bike while visiting the stadium. There will be no bike check available.
When can I start lining up?
Ticket holders may start lining up first thing in the morning as long as you are not obstructing traffic. Those with GA floor tickets should line up at the Verizon Gate, which is on the East side of the stadium.
What time are doors?
Doors open at 4:00 PM
What time does the show start & end?
The show begins at 6:00 PM with Volbeat, followed by Avenged Sevenfold and then Metallica. The show will be over at approximately 11:00 PM.
BOX OFFICE/WILL CALL
Where is the box office located to pick up will call tickets?
General Attendee Will Call is at the U.S. Bank Stadium Box Office on the North West side of the stadium, along Chicago Avenue S and 4th Street S.
What are the box office hours?
On Saturday, August 20th the box office will open at 8:30 AM for will call and guest list pick up. There will be a dedicated window for Metallica Fan Club.
May I bring my kids? Do they need to have their own tickets?
Yes. Children over the age of two need to have their own ticket for entry.
Guests are welcome to carry-in the following items into U.S. Bank Stadium:
Still-photography cameras with a lens that is 6” or less in length (no video cameras allowed of any kind)
Hand-carried jackets or blankets which will be searched upon entry
NFL CLEAR BAG POLICY WILL BE IN EFFECT. ONLY CLEAR BAGS OF THE SIZE OF 12” x 6” x 12” OR SMALLER WILL BE ALLOWED. NO OTHER BAGS ALLOWED INCLUDING PURSES, BACKPACKS, FANNY PACKS, CAMERA BAGS, DIAPER BAGS, COOLERS, AND BINOCULAR BAGS.
The following items are prohibited from being carried into U.S. Bank Stadium:
Any bag larger than 12” x 6” x 12”
Purses, backpacks or any other bag that is not clear.
Hard sided containers or coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags, camera bags and large traditional seat cushions that have pockets*
Glass, cans, aluminum bottles or thermoses of any kind*
Video cameras or mono/tripods (no spectator cameras with lenses over six inches long will be permitted)
Firearms, knives or weapons of any kind
Illegal drugs or substances
Signs, banners, or flags on poles, staffs or selfie sticks
Animals (except service animals to aid persons with disabilities)
Air horns, whistles, cowbells or other distracting noisemakers
Any devices that may interfere with and/or distract any performer, other guests, audio or audio/visual telecast or recording of the concert, or any technology-related service provided in the stadium
Projectiles (e.g., Frisbees, beach balls, footballs, etc)
Aerosol cans (e.g., mace, pepper spray, hairspray, etc.)
Fireworks, confetti or glitter
Obscene or indecent clothing
Use of wheeled footwear, skateboards and hover boards
Food not wrapped in clear plastic*
*Exceptions will be made for those with medical requirements and/or special needs.
Guest are welcome to use still cameras for personal use at U.S. Bank Stadium. Tripods, monopods, “selfie sticks” and cameras with a lens longer than 6” (detachable or non-detachable) will NOT be permitted into the stadium. Video cameras and video recording of the event with other devices at U.S. Bank Stadium are prohibited.
For more information on U.S. Bank Stadium policies and procedures, please visit the A-Z Guide here: http://www.usbankstadium.com/about-the-stadium/a-z-guide/
If I bring something that is not allowed, is there somewhere to store it other than an automobile?
No, the item will not be allowed in U.S. Bank Stadium and there are no bag check services or storage lockers.
ENTRY TO THE STADIUM
What gates will be open?
All entrances will be open at 4:00 PM on show day.
There are seven (7) guest entrances to U.S. Bank Stadium. These locations are as follows:
Ecolab Gate: North side of the stadium; Main Concourse and Northside Club Access
Legacy Gate on the Medtronic Plaza: West side of the stadium; Main Concourse Access
Pentair Gate: South side of the stadium; Main Concourse and South Side Club Access
Polaris Gate: North West side of the stadium; Main Concourse Access
Skyway: North West side of the stadium
Verizon Gate: East side of the stadium; Main Concourse Access
**We highly encourage all attendees to arrive early, as there will be increased security checks at the entrances. Security coverage will be very high at this event, so please allow extra time for the magnetometer screening and bag checks upon entry.
Is there a separate entrance for GA tickets?
Guests with GA tickets will need to enter through the Verizon Gate on the East Side of the stadium. Wristbands will be issued on the SE corner of the stadium (near the Verizon Gate) and guests will be escorted down to the field from there.
Are there special entry gates or other services for disabled guests?
Each entrance is equipped for disabled guests. We encourage guests who need to utilize our accessible drop-off (10th Avenue S, between 6th Street S and 7th Street S) to enter through the Pentair Gate on the South side of the stadium. Please contact the venue no later than the night before the show to obtain access to ADA seating areas.